A three-dimensional approach

Methodology

The process

This sequence of steps transforms observations into decisions, then into stabilised actions. It secures trade-offs and ownership, to avoid unusable findings and solutions disconnected from the field.

  1. Target

    Framing

    • Steering committee
    • Objectives, scope, constraints
    • Explicit expectations, schedules, expected deliverables
    • Field access, confidentiality, governance

      • Purpose of this step

      Avoid misunderstandings and secure governance.

  2. Analyse

    Fieldwork

    • Documentary analysis
    • Individual/collective interviews
    • Observations

    Purpose of this step

    Qualify and quantify data collection and observe real work.

  3. Co-build solutions

    Participatory approach

    • Collective workshops / Working groups
    • Practice analysis

    Purpose of this step

    Design improvements with the people who do the work to foster ownership and acceptance of changes.

  4. Support change

    Implementation

    • Change management workshops
    • Long-term monitoring

    Purpose of this step

    Ensure lasting improvement of transformations and working conditions.

What you receive

Two reports structure the approach

Intermediate report

Pre-diagnosis (drawn from field phases) serving as a working basis for collective workshops as part of the co-construction of solutions.

Final report and Action plan

Formalisation of the chosen options and validated actions, along with governance modalities.

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